IT Support Helpdesk
We take support concierge seriously and remotely assist staff in a timely efficient manner through our online ticketing system.
Technology Consulting
Migrations, upgrades and installs – We have a proven track record transitioning servers and applications to current platforms.
IT Business Consulting
Processes and roadmaps in IT are not always intuitive. Often they need streamlining and reworking to make life easier and save money.
Assessment and Auditing
How can you determine any direction if you are not sure where you stand? Baselines and audits help know where you are going and adjust.
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Support Concierge Services Contracts
We take support concierge seriously and remotely onboard and offboard staff in a timely efficient manner through our online ticketing system. These packages are billed monthly and provide time logs and ticket notes for billing. Support packages are outlined in the Support services page above.
RemoteAssist IT Help Desk
We offer a few different packages for adding value in a business and organization
- Onsite IT Helpdesk
- NineOneAssist Virtual Remote Support
- Office 365 Concierge Support
- Data center support
We can customize support for your business needs and typically have support packages purchased for blocks of time.
Office 365 Concierge Services Contracts
As an early adopter of the first Office 365 pilot project from Microsoft, BPOS (Business Productivity Online Services) we have walked with Microsoft and their Online ecosystem for 8 years. We perform migrations for Office 365 and assessments to prep for readiness to move to the Microsoft cloud. The support and onboarding of staff and business let us take care of: new employees, policies, password management as well as permissions, other setup software and remote access software.
To do an assessment and plan an engagement please contact us to discuss what you greatest need is.